So, you’ve entered into the world of retailing, and now you’re left with this brand new baby of a store. Is your mind reeling? Feeling a little lost? That’s okay! Everyone feels a bit overwhelmed at the beginning. So we’re here to offer you some tips for your new adventure in retail!
This isn’t one of those things you can skimp on, because you will, at one point, find yourself wishing you had better security if you didn’t splurge. Do you need armed guards at the door? Not at all! But you DO need security cameras, and preferably ones that are monitored, to take that edge off whenever you’re away from the shop. Depending on where your shop is located, there are a lot of retired law enforcement or military veterans who would love to volunteer for security services as well — to give themselves something to do.
By this, we mean in your customers’ purchases and interests, rather than what days are your busiest, or how many people suggest a BOGO event. There is oftentimes little to no consistency in your traffic patterns, so you real tells will be in the sales. Those consistent customers will typically be what shape your products, and that’s okay, because you can have an entire group of people tell you what they want, but they will never set foot in your store.
When you start retail, you’re always told one important message: The customer is always right. However, this isn’t the full story — it’s simply a summary of a philosophy. While, yes, it’s ideal to keep your clientele happy and keep them coming back, remember to ensure you stay confident in your policies and respectful of your employees. Keep your customers happy, but make sure they aren’t taking advantage of you, your store or your employees — as a healthy workplace is equally as important as pleased customers.
Starting up a business is hard, especially in the retail world. There’s always going to be some people who don’t like what you’re carrying, how the price is set, or even the color of the walls… But, on the flip side, there will be many people who love what you sell and what you do. You run your business how YOU want to, because it’s yours. Just remember to keep your products and your employees safe!
Managing overhead is a constant balancing act for business owners. Insurance premiums often sit at the top of that list, and they can be unpredictable.…
Read MoreEvery construction project is a race against the clock and the budget. Unfortunately, theft and vandalism can completely derail progress faster than weather delays or…
Read MoreStorage unit facilities face challenges that differ from other businesses. Properties are often spread out, minimally staffed, and filled with valuables that tenants expect to…
Read MoreAcross our country, churches and religious centers face a challenge that was once unthinkable. Sanctuaries that are built to be places of peace and refuge…
Read MoreLaunching a new commercial build is more than just a construction project; it is a significant investment that must be protected from day one. It's…
Read MoreRestaurants thrive on timing, teamwork, and precision. Every plate that reaches a guest is the result of a carefully coordinated effort between chefs, servers, bartenders,…
Read MoreOne of the most common challenges for retail management is keeping security consistent across all locations. As chains continue to grow, so do the number…
Read MoreFor property managers and apartment community owners, resident safety is not just a priority... it is a promise. When people feel secure in their community,…
Read More