We collect Device Information using the following technologies:
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you fill out or attempt to fill out the contact form through the Site, we collect certain information from you, including your name, address, email address, and phone number. We refer to this information as “Lead Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Lead Information.
We use the Lead Information that we collect generally to:
Communicate with you; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Opt Out Google Analytics.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Edge CCTV, Inc. (“Edge CCTV,” also doing business as Edge Business Security Cameras) operates a transactional text messaging program called Edge CCTV Service Messaging.
Information we collect for SMS: mobile phone number, SMS opt-in status and opt-out requests, and message metadata needed to deliver service communications (such as timestamps and delivery status).
How we use it: We use this information only to send transactional service and support texts about security system sales support, installation scheduling, service tickets, technician dispatch and ETA updates, and two-way customer support replies. This program is not used for promotional or marketing blast campaigns.
We do not sell or share mobile phone numbers or SMS opt-in data with third parties for their marketing purposes.
Message frequency varies based on service activity (for example, a few messages per service event). Message and data rates may apply.
Opt-out: Reply STOP to cancel SMS messages from this program. You will receive a confirmation of your opt-out. Help: Reply HELP or call 844-883-0999 or email info@edgecctv.com.
How to opt in (optional): You may optionally opt in to Edge CCTV Service Messaging by (1) visiting https://edgebusinesssecuritycameras.com/contact/ and actively checking the unchecked-by-default SMS consent checkbox (phone number alone is not consent), or (2) texting START, YES, or SUBSCRIBE to +1 (470) 458-3343. Consent to SMS is not required to use our services, submit a website inquiry, purchase products, or complete a transaction. Reviewer evidence: https://ticketing.edgecctv.com/a2p/. See also our SMS / Text Messaging Program Terms.
Support & opt-out (summary): For help with Edge CCTV Service Messaging, reply HELP or call 844-883-0999 / email info@edgecctv.com. To stop messages, reply STOP. We do not sell or share mobile numbers or SMS opt-in data with third parties for their marketing purposes.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@edgecctv.com.
