Logo of Edge CCTV, featuring the word 'EDGE' in stylized letters and the tagline 'Imagine What You'll See with Edge CCTV' in smaller font.
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a security camera, also known as a CCTV (closed-circuit television) camera, mounted on the exterior of a brick building

Career Opportunities

Careers

We Are Hiring!

Outside Sales Representative

Join our dynamic team as an Outside Sales Account Representative and become a driving force behind our client acquisition efforts. In this role, you will leverage your networking skills, passion for sales, and exceptional communication abilities to foster connections, present solutions, and drive growth for Edge CCTV.

Responsibilities:

  • Identify and prospect potential clients through various channels including cold calling, networking events, and referrals.
  • Conduct compelling product presentations and demonstrations online or in-person at customer locations, showcasing our solutions’ value.
  • Analyze client needs and offer tailored solutions that align with their specific requirements.
  • Prepare and deliver sales proposals, complete with comprehensive site maps and accurate estimates.
  • Enter relevant data into our CRM program to track and manage customer interactions.
  • Maintain open communication with customers throughout the sales and installation process, ensuring a smooth experience.
  • Company paid travel to potential client locations to survey sites and evaluate client needs.

Qualifications:

  • Possesses a strong drive for sales and demonstrates enthusiasm.
  • Exhibit motivation, high energy levels, and a customer-centric approach.
  • Demonstrate a commanding phone presence and substantial experience in making numerous daily calls.
  • Willingness and ability to travel as needed to engage with clients and prospects.
  • Proficient in effective communication and adept at assessing and navigating conversations.
  • Showcase strong listening and presentation abilities.
  • Display competence in multitasking, task prioritization, and efficient time management.
  • Possess fundamental computer skills.
  • Successfully pass a pre-employment background check.

As a Technical Support Specialist, you will play a pivotal role in providing exceptional technical assistance and support to our valued customers. You will be responsible for resolving technical issues related to our security camera products and software, ensuring a seamless experience for our clients. Your strong problem-solving skills and in-depth knowledge of our products will be crucial in delivering timely and effective solutions to our customers.

Responsibilities:

  • Provide technical support and assistance to customers via phone, email, or chat, addressing inquiries, troubleshooting issues, and offering guidance on the effective usage of our security camera products and software.
  • Identify, analyze, and troubleshoot technical issues reported by customers, utilizing your comprehensive knowledge of our products to provide accurate and timely solutions.
  • Document all customer interactions, including technical inquiries, issues reported, and the solutions provided, ensuring that detailed records are maintained for future reference and product improvement.
  • Educate customers on the functionalities and features of our security products, helping them maximize the benefits and capabilities of the systems to meet their specific security needs.
  • Collaborate with the product development team to relay customer feedback and insights, contributing to the continuous improvement and development of our security camera products and technical support processes.

Qualifications:

  • Proven experience in technical support or a related field, preferably within the technology or security industry.
  • Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently.
  • Strong communication skills and the ability to explain complex technical concepts to customers in a clear and understandable manner.
  • Familiarity with security camera systems, networking, and software troubleshooting.
  • Proficiency in documenting customer interactions and technical solutions accurately.
  • Ability to work under pressure and in a fast-paced environment, demonstrating patience and empathy when assisting customers with technical issues.

As a Telemarketing Specialist, you will play a crucial role in driving sales and expanding our customer base. You will be responsible for initiating contact with potential customers, showcasing the benefits of our security solutions, and generating leads for the sales team. Your persuasive communication skills and ability to build rapport will be essential in successfully promoting our offerings and increasing brand awareness.

Responsibilities:

  • Conduct outbound calls to prospective customers to generate leads and create opportunities for the sales team.
  • Effectively communicate the features and benefits of our security camera products, highlighting how they address the specific needs of potential customer.
  • Identify and qualify potential leads based on their interest and needs, ensuring that the sales team receives high-quality leads for further follow-up.
  • Build and maintain positive and long-lasting relationships with potential customers through effective communication and a customer-centric approach.
  • Meet and exceed set targets for lead generation, call volume, and conversion rates, contributing to the overall growth and success of the sales department.

Qualifications:

  • Proven experience in telemarketing, sales, or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport over the phone.
  • Strong persuasion and negotiation abilities to effectively convey the value proposition of our products.
  • Proficiency in using CRM software and other relevant tools for maintaining customer records and tracking sales progress.
  • Goal-oriented mindset with a demonstrated track record of meeting and exceeding targets.
  • Display competence in multitasking, task prioritization, and efficient time management.
  • Possess fundamental computer skills.
  • Successfully pass a pre-employment background check.

Do you enjoy working in diverse environments and taking on new challenges? We are looking for hard-working, enthusiastic individuals to help continue our growth and company success.

In this role, you will be responsible for installing and servicing integrated security systems and products, including closed circuit TV (CCTV) and access control at various customer sites across the country. Joining our team allows you to build your skills, expand your professional network, and gain valuable experience in a fast-paced, dynamic environment with opportunities to work on interesting projects in a variety of industries.

If you’re a self-motivated, detail-oriented low voltage technician with a sense of adventure, we want to hear from you! Join our team and become part of a company that values its employees and provides opportunities for growth and development.

Responsibilities:

  • Install, configure, and test low voltage systems, including security cameras, alarms, and access control systems, according to customer specifications and company standards.
  • Ensure proper wiring and connectivity for all low voltage systems, following industry best practices and safety guidelines to guarantee optimal system performance and reliability.
  • Conduct comprehensive testing of installed systems to identify and resolve any technical issues, ensuring that all components are functioning correctly and meeting customer requirements.
  • Provide comprehensive training to customers on how to operate installed security systems.
  • Maintain detailed documentation of installation processes, including equipment specifications, configurations, and any modifications made during the installation process. Provide reports to management regarding project progress and completion.

Qualifications:

  • Proven experience in low voltage system installation, preferably in the security or related industry.
  • Experience installing, terminating and testing CAT-5, 5e, 6
  • Proficiency in handling various tools and equipment required for low voltage system installation and configuration.
  • Solid understanding of electrical wiring and connectivity principles, with the ability to troubleshoot and resolve technical issues effectively.
  • Excellent communication skills and the ability to interact professionally with customers to provide guidance and support during the installation process.
  • Attention to detail and a commitment to maintaining high-quality standards in all installation procedures.
  • Ability to work independently and as part of a team, demonstrating flexibility and adaptability in a fast-paced work environment.

Are you ready to elevate your career in sales? At Edge CCTV, we’re seeking an Inside Sales Representative to join our dynamic team and make an impact in the fast-growing video surveillance industry. As an industry leader committed to excellence, we’re excited to welcome a dedicated professional to our ranks.

Responsibilities:

  • Identify and prospect potential clients through various channels including cold calling, networking events, and referrals.
  • Conduct compelling product presentations and demonstrations online or in-person at customer locations, showcasing our solutions’ value.
  • Analyze client needs and offer tailored solutions that align with their specific requirements.
  • Prepare and deliver sales proposals, complete with comprehensive site maps and accurate estimates.
  • Enter relevant data into our CRM program to track and manage customer interactions.

Qualifications:

  • Possesses a strong drive for sales and demonstrates enthusiasm.
  • Exhibit motivation, high energy levels, and a customer-centric approach.
  • Demonstrate a commanding phone presence and substantial experience in making numerous daily calls.
  • Proficient in effective communication and adept at assessing and navigating conversations.
  • Showcase strong listening and presentation abilities.
  • Display competence in multitasking, task prioritization, and efficient time management.
  • Possess fundamental computer skills.
  • Successfully pass a pre-employment background check.

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